TERMS AND CONDITIONS

PAYMENT BY INVOICE

An invoice will be raised upon confirmation of booking. Full payment of the invoice must be made within 30 days of the date of issue or 2 weeks prior to the commencement of training, whichever date is first. NTRS reserves the right to refuse delegates attendance on the course unless full payment has been received. All invoices, irrespective of the course location will be issued by NTRS / Linbrooke Services Ltd.

Bank Details: Nat West A/C: 25192566 S/C: 60-12-01

Cheques Made Payable To: Linbrooke Services Ltd Candidate Account

All courses are subject to VAT being added. Late payment may be subject to interest being added (8%)

CERTIFICATES

Delegate certificates will not be issued until full payment has been received

Duplicate certificates will be charged at £34 + VAT administration fee

ACCREDITATION

Accreditation is governed by City & Guilds and we can take no responsibility for candidates failing to meet accreditation requirements or for any other matter relating to accreditation criteria.

CANCELLATIONS

Cancellations to bookings made before the start of the course are subject to the costs outlined below. If a booking is cancelled within 1 month of the course start date or if the delegate fails to attend the course, the full fee must be paid.

Cancellation Fee

More than 1 month          No Charge

Less than 1 month           Full Charge

Cancellation requests must be made in writing or e-mail to: info@ntrs.co.uk

CANCELLATION OF THE COURSE BY NTRS

We reserve the right to cancel any course at any time without liability. In the unlikely event of this happening, delegates would be offered an alternative date, course or a full refund. We reserve the right to alter course content without prior notice as all of our courses are constantly updated to maintain a high standard of quality and meet awarding body requirements.

TIMES

Full day courses run from 08:30am to 16:30pm       

Half-day courses run from 08:30am to 12:30pm